GGBets Privacy Policy — How Your Data Is Collected and Protected

GGBets (ggbets.world) is an international-standard online gaming and betting platform for players in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy clearly sets out what data GGBets collects, why it collects it, how it is used, and the circumstances under which it may be shared with third parties.

This policy applies to all users of the GGBets website, mobile platform, and any related services. Using the platform constitutes acceptance of this policy. Checking this page regularly will keep you up to date with any changes.

GGBets collects different types of information depending on the situation. The main categories are outlined below in plain terms.

Some of this information is provided directly by you (at registration), while the rest is collected automatically (such as your IP address or cookies). GGBets only collects data that is necessary — no unnecessary information is requested.

GGBets uses the data it collects solely for specific purposes. The key reasons are outlined below.

• For account creation and management — to verify your name, phone number, and email.
• To process payments — confirming deposits and withdrawals.
• To complete KYC verification — confirming your identity and age.
• To provide customer support — resolving issues and answering your questions.
• To prevent fraud and illegal activity — protecting the security of the platform.
• To send promotional and bonus offers — only to users who have given their consent.
• To meet legal obligations — as required by regulatory authorities.
• For platform improvement — to enhance the overall user experience.

GGBets does not sell your data to third parties. However, in certain limited circumstances, it may be necessary to share specific information with trusted partners.

• Payment Providers: To process transactions through payment gateways such as bKash and Nagad.
• Identity Verification Service: With approved verification agencies for the KYC process.
• Game Providers: Only the minimum information required to operate games is shared with providers such as Evolution Gaming.
• Legal Authority: With government authorities when required by court order or legal obligation.
• Advertisers: Never — your data is not shared for advertising purposes.
• Data Brokers: Never — GGBets has no agreements to sell user data.

Whenever data is shared with a third party, it is limited to the minimum necessary, and that party is required to uphold the same privacy standards.

GGBets uses cookies on its website. A cookie is a small text file stored in your browser that helps improve your experience on the platform.

Cookies can be disabled through your browser settings, though doing so may affect certain platform features. Disabling essential cookies may prevent you from logging in.

GGBets does not retain data longer than necessary. However, certain data must be kept for a defined period to meet legal and regulatory requirements.

• Active Account: Data is retained for as long as the account remains active.
• After Account Closure: Transaction records may be retained for up to 5 years where required by law.
• KYC Documents: Retained for up to 3 years after verification, then securely deleted.
• Support Chat Logs: Retained for up to 1 year after the issue is resolved.
• Cookies & Session Data: Automatically deleted upon expiry.
• Marketing Communications: You will be removed from the list immediately upon opting out.

Once the retention period expires, GGBets securely deletes your data. You may also submit a manual deletion request — however, certain data may need to be retained to meet legal obligations.

GGBets follows the highest industry security standards to protect your data — safeguards are in place at both the technical and organisational level.

• SSL/TLS Encryption: All communications are secured with 256-bit encryption.
• Firewall & DDoS Protection: Server-level protection against intrusion and attacks.
• Two-Factor Authentication (2FA): An additional layer of security can be enabled at login.
• Regular Security Audits: Regular system audits carried out by third-party experts.
• Restricted Access Controls: Staff can only view the data necessary for their role.
• Suspicious Activity Monitoring: Our automated system detects unusual logins and transactions.

If you believe your account has been compromised, change your password immediately and contact Live Support. GGBets' security team is available 24 hours a day.

As a GGBets user, you have several important rights regarding your personal data. Contact support to exercise any of these rights.

To exercise these rights, email support@ggbets.world or let us know via Live Chat in Bengali. All requests will be responded to within 30 days of receipt.

GGBets is strictly for adults aged 18 and above. We do not knowingly collect data from minors.

• Age is verified at the time of registration.
• If a minor's account is detected, it is immediately closed and all associated data is deleted.
• If parents have any suspicions, they can report them to support.

GGBets may update this Privacy Policy when necessary. For significant changes, notice will be sent to your registered email or posted on the platform.

• The date of each update will be displayed at the top of this page.
• Continued use of the platform after an update will be considered acceptance of the revised policy.
• If you do not wish to accept the updated policy, you may close your account.
• Contact us: support@ggbets.world

Last Updated: January 2026 | Next Review: July 2026